Based on the Saudi Accreditation Center’s orientations to improve the quality of services provided to beneficiaries, and in line with the directives of the generous leadership to do everything possible to achieve beneficiary satisfaction, by making the center’s services available through the external portal in the easiest ways at all times, to be implemented within the shortest possible time periods, noting that these time periods do not include the completion of deficiencies by the customer, and beneficiaries must adhere to the terms and requirements of each service as explained in the e-services guide.
The Saudi Accreditation Center’s electronic portal provides assistance and support to beneficiaries in a manner that suits the largest number of portal visitors, by providing written content, multimedia, and detailed information, in addition to some means of assistance such as: FAQs, and communication channels.
The Saudi Accreditation Center is keen to make the confidentiality and privacy of user information a top priority, and the privacy and confidentiality policies are among the conditions for using the center's electronic portal.
For more information about privacy and confidentiality, you can visit the policy and privacy page.
The center is committed to interacting and responding to inquiries received through the Contact Us page.
Service | Period | Service Times |
---|---|---|
Register on the platform |
Immediately |
24/7 |
Grant accreditation |
85 Working Days |
24/7 |
Renew accreditation |
85 Working Days |
24/7 |
Expand the scope of accreditation |
75 Working Days |
24/7 |
Issuance of an additional copy of the accreditation certificate |
Immediately |
24/7 |
Issuance of a replacement for a lost accreditation certificate |
Immediately |
24/7 |
Access to the guidelines |
Immediately |
24/7 |
Submit an inquiry/complaint |
5 Working Days |
24/7 |